FAQ

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Frequently Asked Questions

What is SimpleMeals

Is SimpleMeals a subscription service?

Where is SimpleMeals available?

How long does it take to deliver the meal kit?

Can I place a same day order?

Who delivers my orders?

How does delivery work?

How much is the delivery fee?

Am I expected to leave a tip?

Why do restaurant selections change through out the day/week?

Can I order from different restaurants?

There's an issue with my order. Who should I call?

Where can I see my order history?

Can I change my delivery address after I have paid for my order?

How can I repeat an order?

What if I have food allergies?

How can I write a review about an order or restaurant?

What is SimpleMeals cancellation policy?

What do I do if items are missing from my meal kit?