Placing the orders a day in advance may be required by most restaurants, however some may be able to do same day orders. If you need assistance with a same day order contact us at info@simplemeals.com.
SimpleMeals works with Knock Knock, a local delivery service who works with trained drivers to delivery your meal kits. Some restaurants may handle their own delivery as well. Did you know you can also pick up your orders? You can select this upon checkout.
Restaurants will mark a completed meal kit as READY. Once this happens you will be notified and asked to provide SimpleMeals with a 2 hour delivery window for a driver to bring you your meal kit.
Delivery fees are subject to change but they currently run at $14.99. As more restaurants are added and logistics becomes more efficient, rates may drop and we’ll be sure to pass on those savings to you. Did you know you can also pick up your orders? You can select this upon checkout.
Look out for specials from restaurants offering free delivery!
SimpleMeals facilitates your experience with the restaurant. Cancellations are handled by the restaurants you ordered from. Any issues or cancellations please contact the restaurant directly. If you don't feel your issue has been resolved by emailing us at info@simplemeals.com.
Conveniently log in to your SimpleMeals account and navigate through the dashboard where your order history will be displayed. Click the reorder button on the order you would like to repeat.
Check off any dietary restrictions when selecting a meal kit option. Please note not all meal kit options can be adjusted to meet all dietary restrictions.
Also, we encourage you to include any important information or allergies on the order note section. SimpleMeals is not liable for any allergic reactions for orders placed.
Conveniently log in to your SimpleMeals account and navigate through the dashboard. You can write reviews on orders that have been deliverd in the bottom section of your dashboard.
SimpleMeals facilitates your experience with the restaurant. Cancellations are handled by the restaurants you ordered from. Any issues or cancellations please contact the restaurant directly. If you don't feel your issue has been resolved, please contact us by emailing us at info@simplemeals.com.
