FAQ

SimpleMeals was created to bring to your home those great restaurant recipes the way they were meant to be eaten. FRESH.

We deliver meal kits that have been prepped and packaged by your favorite restaurant ready for you to complete!

Not at the moment! You only pay for what you order.

We're currently servicing:

• Miami Dade
• Broward
  

Stay posted as we'll be adding new service areas soon! 

Your meal kit will be delivered at least an hour prior to your desired meal time. 

24 hour notice may be required by most restaurants, however some may be able to do same day orders. 

SimpleMeals and our restaurant partner work with a team of drivers trained to deliver food.  

Restaurants will mark a completed meal kit as READY.  Once this happens you will be notified and asked to provide SimpleMeals with a 2 hour delivery window for a driver to bring you your meal kit.

On average is between $7 to $8 but it could be greater depending on your proximity to the restaurant. 

Gratuity is not expected or required. 

Some restaurants update their selection to provide you with new and exciting meal kits. 

No. An order for a separate restaurant would be a second order. 

SimpleMeals facilitates your experience with the restaurant. Cancellations are handled by the restaurants you ordered from. Any issues or cancellations please contact the restaurant directly. If you don't feel your issue has been resolved by emailing us at info@simplemeals.com. 

Conveniently log in to your SimpleMeals account and navigate through the dashboard where your order history will be displayed. 

Please contact info@simplemeals.com and we will try to update delivery address, however this cannot be guaranteed.

Conveniently log in to your SimpleMeals account and navigate through the dashboard where your order history will be displayed. Click the reorder button on the order you would like to repeat. 

Check off any dietary restrictions when selecting a meal kit option. Please note not all meal kit options can be adjusted to meet all dietary restrictions.

Also, we encourage you to include any important information or allergies on the order note section. SimpleMeals is not liable for any allergic reactions for orders placed.  

Conveniently log in to your SimpleMeals account and navigate through the dashboard. You can write reviews on orders that have been deliverd in the bottom section of your dashboard. 

Please contact us at info@simplemeals.com as soon as possible. We'll try our best to accommodate your request.